Moving from Systems of Record to Systems of Engagement

SOR -> SOE

Mobile Transformation occurs at the intersection of Context, Intelligence, Engagement on a 3-dimensional axis.

http://www-01.ibm.com/software/ebusiness/jstart/systemsofengagement/

Systems-of-Engagement-Future-of-Enterprise-IT.pdf

What is a “systems of engagement”?

Basically, systems of engagement refers to the transition from current enterprise systems designed around discrete pieces of information (“records”) to systems which are more decentralized, incorporate technologies which encourage peer interactions, and which often leverage cloud technologies to provide the capabilities to enable those interactions.

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